Processing & Shipping Policies
All items are made in our home-studio by my daughter and myself, therefore orders will take 5-15 business days to make prior to shipping.
Custom orders may take longer so please contact us for those lead times; especially if your item is needed within a specific time frame.
All items are shipped using USPS mail and may take 7-10 days for delivery.
An email will be sent with tracking information when your item is shipped.
Seller is not responsible for items once they have shipped. You may choose to upgrade to priority shipping at the exact cost of shipping.
Please contact us if you would like to ship via Priority Mail.
IF you are doing local porch pick-up you MUST pickup your item within a 2 week time period once notified your item is ready. We will attempt 3 times to contact you for pickup after this time. IF item remains over a 4 week period, it will be considered a donation for a local charity. In this case the item will be donated and a receipt with thank you note will be mailed to you. NO REFUNDS WILL BE GIVEN. If we do not have your address, your donation reciept will be placed in the pickup box for you to pickup.